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Tech-led 3PL Supply Chain

Contextualizing data forprofitable growthin high-value logistics

Accex unlocks value by activating siloed supply chain data—enabling faster, more profitable, and compliant operations for its diverse clientele.

SCIKIQ’s AI-first data-fabric empowers Accex to unify, contextualize, and monetize its operational and customer data—driving margin, cash, and competitive edge in India’s fast-moving logistics sector.

01
Enterprise 360What is happening?
02
Knowledge GraphWhy is it happening?
03
AI CopilotTell me, in plain language
04
Agent FactoryDon't just tell me—fix it
What we know

Accex Supply Chain Solutions Private Limited — the intelligence behind this page

Captured from 11 sources across strategy, leadership, lines of business, competition, geographies, capabilities and recent signals — and used to ground everything below.

Who they are

Accex Supply Chain Solutions is a Mumbai-based, technology-led 3PL provider, serving high-value clients in retail, healthcare, industrials, and more.

Strategic priorities

  • Protect and grow gross margin
  • Reduce fulfilment delays and SLA breaches
  • Accelerate cash conversion and reduce DSO
  • Enhance compliance and reduce audit risk
  • Differentiate via tech-led, bespoke solutions

Lines of business

  • Warehousing & Fulfilment
  • Transport & Fleet
  • E-fulfilment
  • Client Management
  • Compliance & Regulatory

Geographies

  • Mumbai (HQ)
  • India (pan-India ops)

Competition

  • Mahindra Logistics
  • TVS Supply Chain
  • Delhivery
  • TCI Express
  • Regional 3PLs

Leadership

  • Samarnath Jha - MD & CEO
  • Sadashiv Rana - Senior Manager Project and Development
  • Anil Kumar Radhakrishnan - Director
  • Haresh Panjabi - Director

Capabilities

  • Agile, tech-led supply chain design
  • Integrated storage, mobility, and fulfilment
  • Regulatory and manufacturing support
  • Bespoke client solutions
  • Strong leadership with cross-sector experience

Recent signals

  • Serving high-value clients in healthcare, industrials, and retail
  • Recent DSO and SLA challenges in key accounts
  • Active compliance events with DGCA
  • Investing in digital fulfilment and e-comm platforms
  • Leadership focus on tech-enabled growth
The shift

Four questions every operator asks — answered by one architecture

The maturity curve runs from visibility, to explanation, to natural-language reasoning, to action — and each step depends on the one before it.

01
Layer 1 · Enterprise 360
What is happening?

Unifies shipment, warehouse, and customer data to surface real-time fulfilment, inventory, and cost KPIs—enabling leadership to spot bottlenecks and margin leaks instantly.

Operational efficiency
02
Layer 2 · Knowledge Graph
Why is it happening?

Maps relationships between clients, shipments, vendors, and assets—tracing root causes of SLA breaches, cost overruns, and compliance risks across the supply chain.

Compliance & risk
03
Layer 3 · AI Copilot
Tell me, in plain language

Lets business leaders ‘talk to their data’—instantly answering questions like ‘Which client segments are driving margin erosion?’ or ‘Where are fulfilment delays concentrated?’

Competitive advantage
04
Layer 4 · Agent Factory
Don't just tell me—fix it

Autonomously triggers corrective actions: reallocating fleet, reprioritizing shipments, reconciling receivables—closing the loop for faster cash and higher NPS.

Cash & margin
The architecture

From data visibility to autonomous execution

Built bottom-up, because trust compounds upward: agents are only as safe as the copilot's grounding, the copilot only as reliable as the graph, the graph only as complete as the 360° model beneath it.

01

Enterprise 360

What is happening across the supply chain?

Ingests and unifies operational, customer, and financial data from TMS, WMS, billing, and CRM systems.

Real-time shipment & warehouse visibility Integrated client & contract performance Unified cost and margin dashboards
02

Knowledge Graph

Why are incidents happening?

Models relationships between shipments, routes, vendors, compliance events, and client contracts.

Root-cause analysis of delays & cost overruns Risk tracing and compliance mapping Dynamic impact chains across the supply network
03

AI Copilot

What does it mean for my business?

Natural-language interface for leadership and ops to query the business in plain English.

Conversational BI on fulfilment, cost, and NPS Scenario simulation and what-if analysis Automated insight generation
04

Agent Factory

How do we act—autonomously?

Deploys agents to optimize routes, trigger billing, and ensure compliance—closing the loop from insight to action.

Automated margin protection Proactive cash acceleration Exception handling and SLA enforcement
Layer 1 · Enterprise 360 — the build

How we unify Accex's data into one business 360

Data remains in Accex’s core systems—SCIKIQ integrates business concepts, not just tables, for real-time, AI-ready supply chain intelligence.

Your systems today — siloed
WMS (Warehouse Management System)TMS (Transport Management System)CRMBilling & FinanceCompliance TrackerVendor PortalE-fulfilment Platform
ingest · no data movement

Connect

200+ pre-built connectors unify data from WMS, TMS, CRM, Billing, and more—without code.

Contextualize

Business entities (clients, shipments, routes, vendors) are tagged and mapped across silos.

Resolve & model

Duplicate, conflicting, and fragmented records are resolved into a single, trusted 360 per entity.

Govern

Lineage, quality, and access controls ensure compliance and auditability.

resolve into business entities
Unified business 360s — entities, not systems
Customer 360
CRM, Billing, Contract Mgmt

One view of each client: revenue, DSO, SLA, NPS, and compliance in a single dashboard.

Ops 360
WMS, TMS, E-fulfilment Platform

Unified fulfilment, warehouse, and fleet performance—spotting delays and cost drivers.

Vendor 360
Vendor Portal, TMS, Compliance Tracker

Vendor performance, incidents, and compliance—enabling proactive management.

Contract 360
Contract Mgmt, CRM, Billing

Contract value, penalties, renewals, and risk in real time.

Compliance 360
Compliance Tracker, Vendor Portal, Asset Mgmt

Regulatory events, audit status, and risk exposure—across all client and asset flows.

These 360s power the Knowledge Graph, enabling root-cause analysis and autonomous agents.
Why us

Why SCIKIQ - not another data platform

vs. building it yourself

SCIKIQ delivers an 85% faster integration and 60% lower TCO than custom builds—no code, no heavy IT lift, and proven in complex 3PL environments.

vs. BI dashboards & point tools

Goes beyond reporting—contextualizes, reasons, and acts on data, closing the loop from insight to cash and compliance. Not just a dashboard, but a data activation engine.

vs. generic data fabrics

Purpose-built for business activation, not just data plumbing—delivers entity 360s, knowledge graphs, and autonomous agents tailored to supply chain realities.

vs. LLMs/chatbots

SCIKIQ’s AI Copilot is grounded in real, governed business data—no hallucinations, full lineage, and explainable answers for board-level trust.

The outcome

One version of the truth, for the people who run the business

When the four layers are in place, leadership sees a single live view — every number traceable to its source, every alert to its root cause.

Accex Supply Chain Control Tower
Unified KPIs for profitable, compliant growth
LIVE
Gross Margin %
13.2%
-0.7%
Fulfilment SLA Adherence
91.4%
-2.3%
DSO (Days Sales Outstanding)
48 days
+6 days
Inventory Turnover
7.1x
+0.2x
Compliance Events
2
+1
Net Promoter Score (NPS)
56
-3

Gross Margin Trend

Margin pressure from cost overruns and delayed receivables

DSO by Client Segment

Receivables stretch in industrials & healthcare
Root cause Margin erosion driven by fulfilment delays and rising DSO in key client segments. Trigger agent to reprioritize shipments, accelerate billing, and resolve compliance events.
Layer 2 · Knowledge Graph

A living model of the business — explore it

Entities and their typed relationships as one connected, physics-driven graph. Drag nodes, scroll to zoom, click to inspect — or trace the live scenario from root cause to business outcome.

drag · scroll to zoom · click a node
Layer 3 · AI Copilot

The question is simple. The answer needs context.

Ask anything about your supply chain, clients, or cash—in plain language. Language models supply the fluency; the graph supplies the truth.

SCIKIQ CopilotGrounded on the Accex Supply Chain Solutions Private Limited knowledge graph
● ONLINE
Hi 👋 I'm grounded on Accex Supply Chain Solutions Private Limited's live operational graph — ask me anything. Try a suggestion below.
Try:
Layer 4 · Agent Factory

The last step is the hardest: from insight to action

Every agent draws on the same graph and semantic layer — then closes the loop with a real transaction in the source system.

SLA Recovery Agent
Fix fulfilment delays and prevent penalties
SLA breach detected for Medilife in Mumbai Fulfilment Ops
ReadsMumbai Fulfilment Ops (WMS), Route 7 Fleet (TMS), Shree Transports (Vendor Portal), Contract #HC-2024-17 (Contract Mgmt)
ActsReprioritize shipments for Medilife in WMS; auto-notify Shree Transports via Vendor Portal; post corrective action in Ops Tracker
Protects ₹3.1L margin by preventing further penalties and restoring SLA
DSO Accelerator
Reduce receivables drag in industrials & healthcare
DSO exceeds 50 days for BharatChem or Medilife
ReadsBilling & Finance (Billing), CRM, Contract Mgmt
ActsAuto-generate payment reminders, escalate to account team, trigger early payment discount offer in Billing
Accelerates ₹0.7 Cr cash conversion by reducing DSO by 8 days
Compliance Sentinel
Resolve open DGCA/Client audit events
Open compliance event in Compliance Tracker
ReadsCompliance Tracker, DGCA Regulator, Vendor Portal (FrostSecure)
ActsAuto-assign corrective action to vendor, notify compliance officer, update event status in Compliance Tracker
Reduces compliance risk and potential fines up to ₹2.5L
Proactive Margin Optimizer
Preempt cost overruns on key routes
Cost overrun or fleet breakdown risk detected on Route 7
ReadsTMS, Vendor Portal (Shree Transports), Contract Mgmt
ActsReallocate fleet, renegotiate rates, and trigger preventive maintenance in TMS
Saves up to ₹2.2L per incident and improves route margin
Agent execution log
▸ Idle — press “Run agent” to watch an agent detect, reason and act.
The board question

Engineered for trust

“Can we trust it?” — answered by design, not by promise.

Lineage
Full traceability from source system to every insight, action, and agent.
Security & Access
Role-based controls, audit logs, and separation of duties for client and regulatory data.
Explainability
Every AI Copilot answer is grounded in real business data—never a black box.
Data Quality
Automated data profiling, deduplication, and anomaly detection ensure trusted 360s.
Compliance
Designed for Indian and global logistics regulations—proven in regulated sectors.
Use cases

Where it pays off, across the business

Every leader sees themselves — each use case builds on a business 360 and the four pillars it needs: 1 Enterprise 360 · 2 Knowledge Graph · 3 AI Copilot · 4 Agent Factory.

CEO / COO

Supply Chain Margin 360

See unified margin, SLA, and cost drivers by client, route, and vendor—spot leaks and act in real time.

Ops 360
1234pillars
Finance

Receivables & Cash 360

Track DSO, overdue invoices, and payment risk—auto-trigger actions to accelerate cash.

Customer 360, Contract 360
1234pillars
Compliance

Audit & Compliance 360

Monitor regulatory events, vendor compliance, and risk exposure—resolve incidents before fines hit.

Compliance 360, Vendor 360
1234pillars
Client Management

Client Experience 360

NPS, SLA, and renewal risk in one view—AI Copilot explains root causes and prescribes fixes.

Customer 360
1234pillars
Operations

Fleet & Vendor Performance 360

Fleet reliability, cost overruns, vendor incidents—autonomous agents preempt disruptions.

Vendor 360, Ops 360
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The ambition

One context layer, every part of the business

Built once, the context layer becomes shared infrastructure — so each new AI initiative starts from enterprise context, not a blank integration backlog.

The SCIKIQ Data Activation Pyramid

From unified data to autonomous value creation for Accex

Agent FactoryAutonomous execution
AI CopilotConversational intelligence
Knowledge GraphContextual relationships
Enterprise 360Unified supply chain data
Across every part of the business
3PL OperationsWarehousingTransport & FleetE-fulfilmentClient ManagementCompliance
On top of the systems you already run
WMSTMSCRMBilling & FinanceCompliance TrackerVendor PortalE-fulfilment Platform
The path forward

A 90-day proof of value

We would prove the context layer in three focused sprints — earning the right to scale with evidence, not slideware.

Phase 1 · 30 days

Connect & unify core supply chain data

01

Rapidly integrate WMS, TMS, CRM, and Billing for a live Enterprise 360.

  • Connect to core source systems (WMS, TMS, CRM, Billing)
  • Map and resolve key entities (clients, shipments, vendors)
  • Deploy unified dashboards for margin, SLA, and DSO
Phase 2 · 45 days

Model relationships & deploy AI Copilot

02

Build the Knowledge Graph and enable conversational analytics for leadership.

  • Model relationships between incidents, contracts, and vendors
  • Enable root-cause and impact analysis
  • Deploy AI Copilot for plain-language Q&A
Phase 3 · 45 days

Launch Agent Factory for autonomous action

03

Automate SLA recovery, DSO acceleration, and compliance closure.

  • Configure SLA Recovery and DSO Accelerator agents
  • Integrate with Vendor Portal for automated actions
  • Monitor realized value and refine agent logic

The bottom line

Accex achieves unified, actionable supply chain intelligence—with measurable gains in margin, cash, and compliance.

Where to start

Unlock margin, cash, and compliance value in 90 days
1Run a data-readiness assessment across WMS, TMS, CRM, and Billing
2Deploy the SCIKIQ Enterprise 360 for two key client segments
3Pilot the SLA Recovery and DSO Accelerator agents on live incidents
Let’s activate Accex’s data for faster growth, higher margin, and lower risk—starting this quarter.