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Data-Activated Steelmaking

Contextualize, Connect,ActivateTata Steel’s Data for Profitable Growth

Tata Steel’s ambition to be the world’s most respected and valuable steel company demands a new level of intelligence: not just collecting data, but activating it for real-time, enterprise-wide impact.

SCIKIQ’s AI-first, no-code data fabric transforms Tata Steel’s global operations by unifying siloed data, modeling relationships, and enabling autonomous action—directly supporting strategic priorities in agility, customer focus, and operational excellence.

01
Enterprise 360What is happening?
02
Knowledge GraphWhy is it happening?
03
AI CopilotTell me, in plain language
04
Agent FactoryDon't just tell me—fix it
What we know

Tata Steel — the intelligence behind this page

Captured from 28 sources across strategy, leadership, lines of business, competition, geographies, capabilities and recent signals — and used to ground everything below.

Who they are

Tata Steel is a global steel leader with 35 MTPA capacity, operations across India, Europe, and Asia, and a focus on innovation, agility, and customer-centricity.

Strategic priorities

  • Become the most respected and valuable steel company globally
  • Drive agility and operational excellence
  • Enhance customer focus and satisfaction
  • Accelerate digital and AI-driven transformation
  • Strengthen compliance and sustainability

Lines of business

  • Integrated Steel Plants
  • Coated Steel Business
  • Building Products
  • Shipping & Logistics (Tata NYK)
  • Specialty Steel

Geographies

  • India
  • Netherlands
  • United Kingdom
  • Thailand
  • Global (26 countries)

Competition

  • JSW Steel
  • SAIL
  • ArcelorMittal
  • POSCO
  • ThyssenKrupp

Leadership

  • T. V. Narendran - Managing Director & CEO
  • Jayanta Banerjee - Chief Information Officer
  • Hans van den Berg - CEO, Tata Steel Netherlands

Capabilities

  • Industry-leading digital transformation
  • 600+ AI tools deployed
  • 11.2 petabytes of operational data
  • Rapid logistics (72-hour delivery with AI)
  • Integrated global supply chain

Recent signals

  • Cut delivery times to 72 hours using AI
  • Strong Q4 margins despite market volatility
  • Ongoing digital and Industry 4.0/5.0 initiatives
  • Increased focus on employee training and upskilling
  • Strategic focus on Europe recovery and India growth
The shift

Four questions every operator asks — answered by one architecture

The maturity curve runs from visibility, to explanation, to natural-language reasoning, to action — and each step depends on the one before it.

01
Layer 1 · Enterprise 360
What is happening?

Unify production, supply chain, quality, and commercial data across Tata Steel’s Indian and European operations for a single, real-time view of plant health, order fulfillment, and customer impact.

Unified View
02
Layer 2 · Knowledge Graph
Why is it happening?

Model the relationships between assets, vendors, customers, and events to trace root causes—such as a blast furnace outage cascading into missed deliveries and revenue loss.

Root Cause
03
Layer 3 · AI Copilot
Tell me, in plain language

Let plant managers and executives ask natural-language questions—like 'Which asset failures most impact our top customers?'—and get actionable, explainable answers.

Conversational Insight
04
Layer 4 · Agent Factory
Don’t just tell me—fix it

Deploy autonomous agents to re-route orders, trigger preventive maintenance, or notify customers—closing the loop from insight to action, at scale.

Autonomous Action
The architecture

From data visibility to autonomous execution

Built bottom-up, because trust compounds upward: agents are only as safe as the copilot's grounding, the copilot only as reliable as the graph, the graph only as complete as the 360° model beneath it.

01

Enterprise 360

What is happening across Tata Steel’s global operations?

Real-time, unified data fabric spanning production, quality, supply chain, and commercial systems.

200+ pre-built connectors for SAP, MES, LIMS, CRM, and legacy systems Business 360 dashboards for plant, order, and customer health Data ingestion with 85% faster integration
02

Knowledge Graph

Why is it happening?

Contextual graph models link assets, events, vendors, and customers for transparent root-cause analysis.

Asset-event-customer relationship mapping Incident path tracing and impact quantification Multi-level supply chain and vendor context
03

AI Copilot

Tell me, in plain language

Conversational analytics and GenAI Studio—grounded in Tata Steel’s data, not generic LLMs.

Natural language Q&A for business and technical users Explainable, auditable answers 90% faster ML deployment
04

Agent Factory

Don’t just tell me—fix it

Autonomous agents execute corrective actions—order re-routing, maintenance, customer comms.

Event-driven automation Closed-loop execution 5x faster time-to-market for new data products
Layer 1 · Enterprise 360 — the build

How we unify Tata Steel's data into one business 360

Enterprise 360 is the foundation every layer above reuses. We don't integrate systems — we integrate business concepts. Tata Steel's data stays where it is; SCIKIQ connects, contextualizes and resolves it into trusted entity 360s.

Your systems today — siloed
SAP ERPMESLIMSCRMQMSLegacy Data Warehouses
ingest · no data movement

Connect

200+ no-code connectors pull from every source — no rip-and-replace, no data movement.

Contextualize

The metadata & contextualization engine maps each field to a shared business glossary.

Resolve & model

Entity resolution stitches records across systems into one record per real-world entity.

Govern

Lineage, quality & access control attach to every entity — so the 360 is trusted.

resolve into business entities
Unified business 360s — entities, not systems
Customer 360
CRM · Billing · Service

One trusted profile per customer — across every channel and system.

Asset 360
EAM · IoT · Maintenance

Every asset with its live health, history and failure risk.

Operations 360
ERP · Scheduling

Orders, service levels and capacity in one operational view.

Vendor 360
Procurement · Contracts

Every supplier with SLA, spend and delivery risk.

Finance 360
ERP · GL · AP/AR

Revenue, cost and exposure traceable to their operational drivers.

Built once, each entity 360 becomes a connected node set in the Knowledge Graph (Layer 2) — and the grounded foundation for the Copilot and Agents above.
Why us

Why SCIKIQ - not another data platform

vs. building it yourself

SCIKIQ delivers 85% faster integration and 90% lower IT cost versus custom builds—no-code, proven at global scale, and ready for Tata Steel’s complex, multi-system environment.

vs. point tools / BI dashboards

Goes beyond dashboards: SCIKIQ unifies data, models relationships, and enables autonomous action—closing the loop from insight to execution, not just reporting.

vs. generic data fabric / lakes

Purpose-built for contextualization and activation—knowledge graphs, GenAI, and agentic automation, not just storage or ETL pipelines.

vs. raw LLMs/chatbots

Grounded in Tata Steel’s real data, with explainability, lineage, and compliance—no hallucinations, no black boxes.

The outcome

One version of the truth, for the people who run the business

When the four layers are in place, leadership sees a single live view — every number traceable to its source, every alert to its root cause.

Jamshedpur Plant Incident Control Tower
Real-time visibility and action on critical asset failures
LIVE
Orders at Risk
42
+12
Revenue Impacted
₹37.5 Cr
+₹15.2 Cr
Customer SLAs Breached
8
+6
Asset Downtime
14 hrs
+9 hrs

Order Fulfillment Rate

Drop in fulfillment post-incident

Blast Furnace #3 Output

Sharp drop after failure event
Root cause Vendor-supplied cooling system (Vendor ID: VND-117) failed due to undetected sensor malfunction, cascading to blast furnace shutdown and delayed high-value automotive orders. Triggered agent to re-route critical orders to Kalinganagar plant and notify impacted customers.
Layer 2 · Knowledge Graph

A living model of the business — explore it

Entities and their typed relationships as one connected, physics-driven graph. Drag nodes, scroll to zoom, click to inspect — or trace the live scenario from root cause to business outcome.

drag · scroll to zoom · click a node
Layer 3 · AI Copilot

The question is simple. The answer needs context.

Conversational, explainable answers for plant managers and executives—grounded in Tata Steel’s real data. Language models supply the fluency; the graph supplies the truth.

SCIKIQ CopilotGrounded on the Tata Steel knowledge graph
● ONLINE
Hi 👋 I'm grounded on Tata Steel's live operational graph — ask me anything. Try a suggestion below.
Try:
Layer 4 · Agent Factory

The last step is the hardest: from insight to action

Every agent draws on the same graph and semantic layer — then closes the loop with a real transaction in the source system.

Order Reroute Agent
Autonomously reassigns orders to alternate plants
Critical asset downtime detected
Preventive Maintenance Agent
Schedules and tracks preventive actions
Root cause traced to asset/component failure
Customer Notification Agent
Automated SLA and incident communication
Order delay or SLA breach detected
Incident Review Agent
Initiates compliance and process improvement workflow
Major incident closed
Agent execution log
▸ Idle — press “Run agent” to watch an agent detect, reason and act.
The board question

Engineered for trust

“Can we trust it?” — answered by design, not by promise.

Lineage
Full traceability from source system to insight—critical for compliance and auditability.
Security & Access
Enterprise-grade access control and data protection, aligned to Tata Steel’s global standards.
Explainability
Every AI answer is grounded, auditable, and explainable—no black-box decisions.
Data Quality
Automated profiling, cleansing, and monitoring—ensuring trusted data for all users.
Compliance
Supports ISO, SLA, and Tata Group governance requirements—minimizing compliance risk.
Use cases

Where it pays off, across the business

Every leader sees themselves — each use case builds on a business 360 and the four pillars it needs: 1 Enterprise 360 · 2 Knowledge Graph · 3 AI Copilot · 4 Agent Factory.

Operations

Real-time plant health and downtime prevention

Unified asset and event data enables predictive maintenance, rapid incident response, and reduced unplanned downtime.

Asset 360 · Operations 360
1234pillars
Supply Chain

Order fulfillment and logistics optimization

Track order status, reroute shipments, and respond to disruptions—minimizing revenue loss and customer impact.

Finance 360 · Customer 360
1234pillars
Commercial

Customer SLA and revenue protection

Monitor SLA risks, automate customer notifications, and quantify revenue at risk from operational incidents.

Finance 360 · Customer 360
1234pillars
Quality & Compliance

Automated compliance and incident review

Trace incidents to root cause, automate compliance reporting, and reduce audit effort by 70%.

Operations 360
1234pillars
Finance

Faster, trusted analytics for decision support

Accelerate analytics delivery by 30-50%, with explainable, auditable insights for leadership and the board.

Finance 360
1234pillars
The ambition

One context layer, every part of the business

Built once, the context layer becomes shared infrastructure — so each new AI initiative starts from enterprise context, not a blank integration backlog.

From unified data to autonomous steelmaking

SCIKIQ powers Tata Steel’s journey to data-activated, agentic operations

Agent FactoryAutonomous execution
AI CopilotConversational, explainable analytics
Knowledge GraphContextual, connected data
Enterprise 360Unified, real-time data fabric
Across every part of the business
Integrated Steel PlantsCoated Steel BusinessBuilding ProductsShipping/Logistics (Tata NYK)Specialty Steel
On top of the systems you already run
SAP ERPMESLIMSCRMQMSLegacy Data Warehouses
The path forward

A 90-day proof of value

We would prove the context layer in three focused sprints — earning the right to scale with evidence, not slideware.

Phase 1 · 30 days

Connect & Curate

01

Rapid integration of core systems at Jamshedpur and Kalinganagar plants.

  • Connect SAP, MES, LIMS, and CRM to SCIKIQ
  • Ingest 12 months of asset, order, and event data
  • Map key entities and relationships for the knowledge graph
Phase 2 · 45 days

Control & Contextualize

02

Build knowledge graph, control tower, and root-cause tracing for top incidents.

  • Model asset-event-order-customer relationships
  • Deploy incident control tower dashboards
  • Enable root-cause analysis for major asset failures
Phase 3 · 45 days

Consume & Automate

03

Launch AI Copilot and deploy first autonomous agents.

  • Enable conversational analytics for plant managers
  • Deploy order reroute and notification agents
  • Measure impact on order fulfillment and SLA compliance

The bottom line

Unified, contextualized data and autonomous action across Tata Steel’s core operations—delivering measurable business impact in under 4 months.

Where to start

Activate Tata Steel’s data for measurable impact—fast.
1Book a discovery session with Tata Steel’s digital and operations leaders
2Identify top incident and revenue risk scenarios for pilot
3Connect core systems (SAP, MES, LIMS, CRM) and launch SCIKIQ pilot
Ready to see how SCIKIQ can protect revenue and power Tata Steel’s next leap? Let’s activate your data.