PTriton Investment AdvisorsExecutive Cockpit

Customer 360

Per-account intelligence — health, cash, whitespace and the next move for sales, success and credit.

Triton Investment Advisors · FY26 (modeled)
Top 20 Indian early-stage VC
18 employees · 0+ US sites · 1 countries
Executive read· the answer, then the moves

$80K of cross-sell opportunity sits across 10 accounts on $570K of revenue, while 1 accounts ($30K) are flagged high-churn. Defend the at-risk book first, then attack whitespace where the portfolio expands fastest.

4 of 4 headline metrics improving vs prior · still off target: Net Retention Rate 93.0% vs 95.0%, Recurring Fee Income ₹28Cr vs ₹32Cr, Dry Powder ₹60Cr vs ₹70Cr

Do now — ranked by urgency
  1. 1
    Defend the high-churn accountsAct now
    Why it matters

    1 accounts at high churn risk put $30K of revenue in play; a save here protects recurring ARR directly.

    What's driving it
    • 1 of 10 accounts flagged High churn
    • $30K revenue exposed
    FYI
    • Portfolio revenue $570K; 6 live account signals tracked
    • Owner: Account / CSM
  2. 2
    $0.03M ARR at risk — Q3 FY26Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q3 FY26
    • Signal: Renewal risk
    FYI
    • Of $0.22M due in Q3 FY26, $0.03M is churn-flagged.
    • Owner: Chief Customer Officer
  3. 3
    $0.04M ARR at risk — Q4 FY26Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q4 FY26
    • Signal: Renewal risk
    FYI
    • Of $0.27M due in Q4 FY26, $0.04M is churn-flagged.
    • Owner: Chief Customer Officer
  4. 4
    $0.03M ARR at risk — Q1 FY27Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q1 FY27
    • Signal: Renewal risk
    FYI
    • Of $0.2M due in Q1 FY27, $0.03M is churn-flagged.
    • Owner: Chief Customer Officer
📈 Portfolio Growth & RevenueStep 2 of 6 · accounts, cross-sell opportunityPipeline 360Quote / CPQ 360All journeys
● LiveBuilt forCRO · Sales VP· where to cross-sell nextAccount / CSM· renewal & expansion playsCredit · Collections· who to chase or hold

Pick an account for a one-page profile that turns the data into a move — a cross-sell play for sales, an expansion/renewal plan for success, and a collect-or-hold call for credit — each benchmarked against the portfolio.

Data backing: customer · opportunity · signal · kpi (NRR/DSO/GM peer benchmarks)
Select an account

Camcom

Grow / expand
Global account · Human Capital Management
Customer health
89
churnLow
Financials
Revenue
$100K
ARR
$20K
20% recurring
Backlog
$30K
Gross margin
31%
-1.6 vs peer
Net retention
108%
+2 vs peer
Whitespace
$10K
cross-sell
Cash & credit
DSO
47d
-6 vs peer
Aged AR
$1K
modeled >45d
Churn risk
Low
Signals & pipeline
📰 Camcom 10-K: elevated hub-automation capex (2026-05-10) → perimeter + analytics pull-through
Open: Camcom — hub perimeter + video analytics$40K · Qualify @ 45% · signal-driven
Next best action · by stakeholder
Sales / CRO

Account is well-penetrated ($10K whitespace). Protect share and pursue the open $40K Security deal.

Account / CSM

Healthy expansion (NRR 108%, +2 vs peer). Lock a multi-year renewal and reference-customer status.

Credit / Collections

Cash position healthy (DSO 47d, within peer). No action.

Exhibit 1

All accounts · one decision each

10 named accounts · $570K revenue · $80K of cross-sell opportunity · 1 at churn risk.

AccountIndustryRevenueARRNRRDSOWhitespaceHealthVerdict
CamcomHuman Capital Management$100K$20K108%47d$10K89Grow
PagarBookAI/ML$90K$30K119%44d$20K92Grow
BizomEnterprise SaaS$80K$20K112%58d$10K87Grow
RecykalAdtech$70K$20K104%63d$10K81Maintain
UPSHuman Capital Management$60K$20K106%49d$10K84Maintain
IBMAI/ML$50K$10K101%52d$10K78Maintain
AI/ML startupsAdtech$40K$10K105%55d$10K79Maintain
Lastaki AdvisorsRetail$30K$10K97%67d$0K64Defend
SMB founders (India)AI/ML$30K$10K110%41d$0K86Grow
B2B SaaS entrepreneursBusiness Support Services$20K$10K100%59d$0K72Maintain

Read it as a worklist: Cross-sell = whitespace ≥ $1.5M · Grow = NRR ≥ 108% · Defend = high churn risk · everything else, maintain.