PNippon Life India Asset ManagementExecutive Cockpit

Customer 360

Per-account intelligence — health, cash, whitespace and the next move for sales, success and credit.

Nippon Life India Asset Management · FY26 (modeled)
Top 5 Indian AMC by AUM
1,200 employees · 0+ US sites · 2 countries
Executive read· the answer, then the moves

$8.4M of cross-sell whitespace sits across 10 accounts on $62.3M of revenue, while 1 accounts ($3.8M) are flagged high-churn. Defend the at-risk book first, then attack whitespace where the portfolio expands fastest.

4 of 4 headline metrics improving vs prior · still off target: Recurring Fee Income $3.20B vs $3.50B, Untapped AUM Opportunity $90.00B vs $100.00B, Average DSO 17d vs 15d

Do now — ranked by urgency
  1. 1
    Defend the high-churn accountsAct now
    Why it matters

    1 accounts at high churn risk put $3.8M of revenue in play; a save here protects recurring ARR directly.

    What's driving it
    • 1 of 10 accounts flagged High churn
    • $3.8M revenue exposed
    FYI
    • Portfolio revenue $62.3M; 6 live account signals tracked
    • Owner: Account / CSM
  2. 2
    $3.52M ARR at risk — Q3 FY26Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q3 FY26
    • Signal: Renewal risk
    FYI
    • Of $24.61M due in Q3 FY26, $3.52M is churn-flagged.
    • Owner: Chief Customer Officer
  3. 3
    $4.69M ARR at risk — Q4 FY26Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q4 FY26
    • Signal: Renewal risk
    FYI
    • Of $29.89M due in Q4 FY26, $4.69M is churn-flagged.
    • Owner: Chief Customer Officer
  4. 4
    $2.93M ARR at risk — Q1 FY27Watch
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q1 FY27
    • Signal: Renewal risk
    FYI
    • Of $22.27M due in Q1 FY27, $2.93M is churn-flagged.
    • Owner: Chief Customer Officer
📈 Growth & revenueStep 2 of 6 · accounts, cross-sell whitespacePipeline 360Quote / CPQ 360All journeys
🌐 Enterprise 360 modules· on Customer 360Browse all 31 views ▾
● LiveBuilt forCRO · Sales VP· where to cross-sell nextAccount / CSM· renewal & expansion playsCredit · Collections· who to chase or hold

Pick an account for a one-page profile that turns the data into a move — a cross-sell play for sales, an expansion/renewal plan for success, and a collect-or-hold call for credit — each benchmarked against the portfolio.

Data backing: customer · opportunity · signal · kpi (NRR/DSO/GM peer benchmarks)
Select an account

Bharat Insurance

Grow / expand
Global account · Corporate Treasuries
Customer health
89
churnLow
Financials
Revenue
$10.9M
ARR
$2.6M
24% recurring
Backlog
$3.0M
Gross margin
31%
-1.6 vs peer
Net retention
108%
+2 vs peer
Whitespace
$1.2M
cross-sell
Cash & credit
DSO
47d
-6 vs peer
Aged AR
$60K
modeled >45d
Churn risk
Low
Signals & pipeline
📰 Bharat Insurance 10-K: elevated hub-automation capex (2026-05-10) → perimeter + analytics pull-through
Open: Bharat Insurance — hub perimeter + video analytics$4.9M · Qualify @ 45% · signal-driven
Next best action · by stakeholder
Sales / CRO

Account is well-penetrated ($1.2M whitespace). Protect share and pursue the open $4.9M Security deal.

Account / CSM

Healthy expansion (NRR 108%, +2 vs peer). Lock a multi-year renewal and reference-customer status.

Credit / Collections

Cash position healthy (DSO 47d, within peer). No action.

Exhibit 1

All accounts · one decision each

10 named accounts · $62.3M revenue · $8.4M of cross-sell whitespace · 1 at churn risk.

AccountIndustryRevenueARRNRRDSOWhitespaceHealthVerdict
Bharat InsuranceCorporate Treasuries$10.9M$2.6M108%47d$1.2M89Grow
State Bank of India Employees Pension FundRetail Investors$9.4M$3.0M119%44d$1.9M92Cross-sell
Rajiv MehraPension Funds$8.3M$1.8M112%58d$820K87Grow
Brookfield CorporationHigh Net Worth Individuals$7.6M$2.2M104%63d$1.1M81Maintain
UPSCorporate Treasuries$6.6M$1.7M106%49d$940K84Maintain
IBMRetail Investors$5.7M$1.5M101%52d$640K78Maintain
ICICI Prudential LifeHigh Net Worth Individuals$4.2M$1.1M105%55d$760K79Maintain
Reliance Industries Staff Superannuation FundRetail$3.8M$1.0M97%67d$350K64Defend
HDFC Life InsuranceRetail Investors$3.4M$1.2M110%41d$530K86Grow
Aditya Birla Sun Life InsuranceInstitutional Investors$2.4M$700K100%59d$230K72Maintain

Read it as a worklist: Cross-sell = whitespace ≥ $1.5M · Grow = NRR ≥ 108% · Defend = high churn risk · everything else, maintain.