PLegrand GroupExecutive Cockpit

Customer 360

Per-account intelligence — health, cash, whitespace and the next move for sales, success and credit.

Legrand Group · FY26 (modeled)
Global leader in wiring devices (20%+ share)
39,000 employees · 35+ US sites · 90 countries
Executive read· the answer, then the moves

$163.3M of cross-sell whitespace sits across 10 accounts on $1205.2M of revenue, while 1 accounts ($72.6M) are flagged high-churn. Defend the at-risk book first, then attack whitespace where the portfolio expands fastest.

3 of 4 headline metrics improving vs prior · still off target: Net Revenue Retention 105.0% vs 110.0%, Annual Recurring Revenue $410M vs $500M, Market Whitespace $3.50B vs $4.00B

Do now — ranked by urgency
  1. 1
    Defend the high-churn accountsAct now
    Why it matters

    1 accounts at high churn risk put $72.6M of revenue in play; a save here protects recurring ARR directly.

    What's driving it
    • 1 of 10 accounts flagged High churn
    • $72.6M revenue exposed
    FYI
    • Portfolio revenue $1205.2M; 6 live account signals tracked
    • Owner: Account / CSM
  2. 2
    $68.03M ARR at risk — Q3 FY26Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q3 FY26
    • Signal: Renewal risk
    FYI
    • Of $476.18M due in Q3 FY26, $68.03M is churn-flagged.
    • Owner: Chief Customer Officer
  3. 3
    $90.7M ARR at risk — Q4 FY26Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q4 FY26
    • Signal: Renewal risk
    FYI
    • Of $578.22M due in Q4 FY26, $90.7M is churn-flagged.
    • Owner: Chief Customer Officer
  4. 4
    $56.69M ARR at risk — Q1 FY27Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q1 FY27
    • Signal: Renewal risk
    FYI
    • Of $430.83M due in Q1 FY27, $56.69M is churn-flagged.
    • Owner: Chief Customer Officer
📈 Growth & revenueStep 2 of 6 · accounts, cross-sell whitespacePipeline 360Quote / CPQ 360All journeys
🌐 Enterprise 360 modules· on Customer 360Browse all 31 views ▾
● LiveBuilt forCRO · Sales VP· where to cross-sell nextAccount / CSM· renewal & expansion playsCredit · Collections· who to chase or hold

Pick an account for a one-page profile that turns the data into a move — a cross-sell play for sales, an expansion/renewal plan for success, and a collect-or-hold call for credit — each benchmarked against the portfolio.

Data backing: customer · opportunity · signal · kpi (NRR/DSO/GM peer benchmarks)
Select an account

Limoges Plant

Cross-sell now
Global account · Education
Customer health
89
churnLow
Financials
Revenue
$210.9M
ARR
$49.9M
24% recurring
Backlog
$59.0M
Gross margin
31%
-1.6 vs peer
Net retention
108%
+2 vs peer
Whitespace
$23.8M
cross-sell
Cash & credit
DSO
47d
-6 vs peer
Aged AR
$1.2M
modeled >45d
Churn risk
Low
Signals & pipeline
📰 Limoges Plant 10-K: elevated hub-automation capex (2026-05-10) → perimeter + analytics pull-through
Open: Limoges Plant — hub perimeter + video analytics$95.2M · Qualify @ 45% · signal-driven
Next best action · by stakeholder
Sales / CRO

Lead a cross-sell into $23.8M of whitespace — Education account already on 24% recurring; attach the missing discipline + monitoring.

Account / CSM

Healthy expansion (NRR 108%, +2 vs peer). Lock a multi-year renewal and reference-customer status.

Credit / Collections

Cash position healthy (DSO 47d, within peer). No action.

Exhibit 1

All accounts · one decision each

10 named accounts · $1205.2M revenue · $163.3M of cross-sell whitespace · 1 at churn risk.

AccountIndustryRevenueARRNRRDSOWhitespaceHealthVerdict
Limoges PlantEducation$210.9M$49.9M108%47d$23.8M89Cross-sell
Retail SegmentCommercial Buildings$182.5M$59.0M119%44d$36.3M92Cross-sell
North America OperationsIndustrial Facilities$161.0M$35.1M112%58d$15.9M87Cross-sell
Data Center SegmentData Centers$146.3M$43.1M104%63d$20.4M81Cross-sell
UPSEducation$128.1M$32.9M106%49d$18.1M84Cross-sell
IBMCommercial Buildings$110.0M$29.5M101%52d$12.5M78Cross-sell
Group Legrand IndiaData Centers$81.6M$21.5M105%55d$14.7M79Cross-sell
Netatmo IoT AssetsRetail$72.6M$19.3M97%67d$6.8M64Defend
BTicino InternationalCommercial Buildings$65.8M$23.8M110%41d$10.2M86Cross-sell
Regional OperationsResidential Construction$46.5M$13.6M100%59d$4.5M72Cross-sell

Read it as a worklist: Cross-sell = whitespace ≥ $1.5M · Grow = NRR ≥ 108% · Defend = high churn risk · everything else, maintain.