PGrasim Industries LimitedExecutive Cockpit

Customer 360

Per-account intelligence — health, cash, whitespace and the next move for sales, success and credit.

Grasim Industries Limited · FY26 (modeled)
India's #1 VSF producer, Top 3 cement
24,000 employees · 0+ US sites · 51 countries
Executive read· the answer, then the moves

$389.8M of cross-sell whitespace sits across 10 accounts on $2877.5M of revenue, while 1 accounts ($173.3M) are flagged high-churn. Defend the at-risk book first, then attack whitespace where the portfolio expands fastest.

3 of 4 headline metrics improving vs prior · still off target: Annual Recurring Revenue $2.10B vs $2.30B, Market Whitespace $25.00B vs $30.00B, Days Sales Outstanding 62d vs 55d

Do now — ranked by urgency
  1. 1
    Defend the high-churn accountsAct now
    Why it matters

    1 accounts at high churn risk put $173.3M of revenue in play; a save here protects recurring ARR directly.

    What's driving it
    • 1 of 10 accounts flagged High churn
    • $173.3M revenue exposed
    FYI
    • Portfolio revenue $2877.5M; 6 live account signals tracked
    • Owner: Account / CSM
  2. 2
    $162.42M ARR at risk — Q3 FY26Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q3 FY26
    • Signal: Renewal risk
    FYI
    • Of $1136.94M due in Q3 FY26, $162.42M is churn-flagged.
    • Owner: Chief Customer Officer
  3. 3
    $216.56M ARR at risk — Q4 FY26Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q4 FY26
    • Signal: Renewal risk
    FYI
    • Of $1380.57M due in Q4 FY26, $216.56M is churn-flagged.
    • Owner: Chief Customer Officer
  4. 4
    $135.35M ARR at risk — Q1 FY27Act now
    Why it matters

    Each churn point on the base ≈ recurring revenue lost.

    What's driving it
    • renewal window Q1 FY27
    • Signal: Renewal risk
    FYI
    • Of $1028.66M due in Q1 FY27, $135.35M is churn-flagged.
    • Owner: Chief Customer Officer
📈 Growth & revenueStep 2 of 6 · accounts, cross-sell whitespacePipeline 360Quote / CPQ 360All journeys
🌐 Enterprise 360 modules· on Customer 360Browse all 31 views ▾
● LiveBuilt forCRO · Sales VP· where to cross-sell nextAccount / CSM· renewal & expansion playsCredit · Collections· who to chase or hold

Pick an account for a one-page profile that turns the data into a move — a cross-sell play for sales, an expansion/renewal plan for success, and a collect-or-hold call for credit — each benchmarked against the portfolio.

Data backing: customer · opportunity · signal · kpi (NRR/DSO/GM peer benchmarks)
Select an account

Raymond

Cross-sell now
Global account · Renewable Energy
Customer health
89
churnLow
Financials
Revenue
$503.5M
ARR
$119.1M
24% recurring
Backlog
$140.8M
Gross margin
31%
-1.6 vs peer
Net retention
108%
+2 vs peer
Whitespace
$56.9M
cross-sell
Cash & credit
DSO
47d
-6 vs peer
Aged AR
$2.8M
modeled >45d
Churn risk
Low
Signals & pipeline
📰 Raymond 10-K: elevated hub-automation capex (2026-05-10) → perimeter + analytics pull-through
Open: Raymond — hub perimeter + video analytics$227.4M · Qualify @ 45% · signal-driven
Next best action · by stakeholder
Sales / CRO

Lead a cross-sell into $56.9M of whitespace — Renewable Energy account already on 24% recurring; attach the missing discipline + monitoring.

Account / CSM

Healthy expansion (NRR 108%, +2 vs peer). Lock a multi-year renewal and reference-customer status.

Credit / Collections

Cash position healthy (DSO 47d, within peer). No action.

Exhibit 1

All accounts · one decision each

10 named accounts · $2877.5M revenue · $389.8M of cross-sell whitespace · 1 at churn risk.

AccountIndustryRevenueARRNRRDSOWhitespaceHealthVerdict
RaymondRenewable Energy$503.5M$119.1M108%47d$56.9M89Cross-sell
DLFTextiles$435.8M$140.8M119%44d$86.6M92Cross-sell
ReliancePaints$384.4M$83.9M112%58d$37.9M87Cross-sell
Shree TradersChemicals$349.2M$102.9M104%63d$48.7M81Cross-sell
UPSRenewable Energy$305.9M$78.5M106%49d$43.3M84Cross-sell
IBMTextiles$262.6M$70.4M101%52d$29.8M78Cross-sell
WelspunChemicals$194.9M$51.4M105%55d$35.2M79Cross-sell
Birla EstatesRetail$173.3M$46.0M97%67d$16.2M64Defend
Trident GroupTextiles$157.0M$56.9M110%41d$24.4M86Cross-sell
Godrej PropertiesCement$111.0M$32.5M100%59d$10.8M72Cross-sell

Read it as a worklist: Cross-sell = whitespace ≥ $1.5M · Grow = NRR ≥ 108% · Defend = high churn risk · everything else, maintain.